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Fady IbrahimFI
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Fady Ibrahim

@fadyibrahim1

Detail oriented Data Analyst and Business Information Systems student.

Russian Federation
Message

Detail-oriented Data Analyst and Business Information Systems student with hands-on experience in data cleaning, database restructuring, and business intelligence visualization. Proficient in Python, R, SQL, Excel, and Power BI. Proven ability to transform raw, unstructured data into actionable insights, demonstrated by successfully cleaning a database of 3,000+ client records and building interactive dashboards for business operations. Combines technical analytical skills with a strong background in customer experience and sales to understand and solve real-world business problems. Fluent in Arabic and English, with intermediate Russian.

Experience

Work history, roles, and key accomplishments

BA
Current

Data Analyst

Broxel Aluminum

Jul 2026 - Present (0 months)

• Conducted extensive data cleaning and restructuring of the company’s client database, processing and standardizing 3,000+ client records, resolving inconsistencies, and removing duplicates to ensure high data quality
• Designed and built interactive Power BI dashboards to visualize client data, enabling management to easily track
key metrics and identify business trends

HE

customer care manger

Headliner

Feb 2025 - Aug 2025 (6 months)

• Provided high-tier technical support via chat and email, maintaining a 95%+ (CSAT) score
• Utilized CRM to track user journeys, ensuring 100% of tickets were resolved
• Collaborated with technical teams to report recurring bugs, reducing repeat support inquiries
• Maintained a professional, empathetic tone during high pressure situations to ensure long term user retention

MB

Sales manger

Mozart bit

Jan 2024 - Jan 2025 (1 year)

• Managed end-to-end sales cycles, including lead qualification, negotiation, and closing
• Developed a deep understanding of customer pain points to pitch tailored solutions, increasing upsell opportunities
• Optimized inventory management processes, ensuring real-time accuracy for international customers

Education

Degrees, certifications, and relevant coursework

RANEPA (Russian Presidential Academy) logoRA

RANEPA (Russian Presidential Academy)

Bachelor of Business Information Systems, Business Information Systems

2023 -

Bachelor of Business Information Systems at RANEPA, ongoing since 2023.

Tech stack

Software and tools used professionally

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