Open to opportunities

Ilham Nagi

@ilhamnagi

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Visionary executive officer with expertise in strategic initiatives and growth.

Egypt

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What I'm looking for

I seek a role that fosters growth, collaboration, and strategic impact.

I am a visionary and highly accomplished executive officer with over 9 years of experience driving success in complex and competitive business environments. My proven track record includes developing and executing strategic initiatives that have resulted in significant revenue growth, market expansion, and operational excellence. I excel in leading and motivating cross-functional teams to achieve organizational objectives.

In my recent role as an Information Management Officer at the International Committee of the Red Cross, I developed a comprehensive data management system that improved efficiency by 20% and increased on-time project delivery by 15%. My ability to train over 150 staff members on information management tools has fostered collaboration and enhanced user engagement by 40%. I am passionate about promoting diversity, inclusion, and ethical practices within the workplace, contributing to a respectful and productive environment.

Experience

Work history, roles, and key accomplishments

Current

Translator

Current

Freelance

Oct 2013 - Present (11 years 9 months)

Translated various materials between English and Arabic, ensuring accuracy and context. Maintained client confidentiality and built positive relationships through effective communication.

Translation Proofreading Client Communication Time Management Research Communication Editing Confidentiality

Active Ombuds

International Committee of the Red Cross

Jan 2018 - Nov 2023 (5 years 10 months)

Served as Ombuds Relay, applying conflict resolution skills with a high resolution rate. Guided staff on ethical dilemmas and promoted diversity and inclusion, significantly improving employee satisfaction and communication.

Conflict Resolution Diversity And Inclusion Communication Employee Engagement Problem Solving

Information Management Officer

International Committee of the Red Cross

Aug 2017 - Nov 2023 (6 years 3 months)

Developed and optimized a comprehensive data management system, improving efficiency and accuracy across departments. Trained over 150 staff on information management tools, enhancing collaboration and user engagement. Led initiatives that streamlined operations and improved project delivery.

Data Management Staff Training Technical Support Project Management Workflow Automation Communication Problem Solving Knowledge Sharing Information Security

ESL Teacher

Center of Translation and Language Teaching

Apr 2016 - Apr 2017 (1 year)

Developed and delivered ESL lesson plans, utilizing diverse teaching methods to meet learners' needs. Assessed student progress and collaborated with stakeholders on individualized education plans.

Curriculum Development Assessments Teaching Classroom Management Communication Feedback Professional Development

Office Manager

Yemen Times News Paper

Jan 2015 - Mar 2015 (2 months)

Managed departmental meetings and implemented an expense tracking system, improving efficiency. Analyzed data to support content strategies and provided administrative support to executives.

Office Management Data Analysis Administrative Support Event Management Communication Scheduling Documentation Team Coordination

Medical Insurance Coordinator

Apollo Travel CO-GSA Emirates Airlines

Feb 2011 - Sep 2013 (2 years 7 months)

Managed phone inquiries and processed insurance paperwork, ensuring compliance and timely completion. Served as a communication focal point, resolving disputes and maintaining client relationships.

Insurance Client Communication Problem Solving Compliance Data Management Relationship Management Documentation

Managing Director Executive Secretary

Apollo Travel CO-GSA Emirates Airlines

Dec 2010 - Sep 2013 (2 years 9 months)

Conducted research to enhance marketing strategies and coordinated workflow at the MD's office. Managed events and handled administrative tasks to support the MD effectively.

Administrative Support Marketing Research Event Planning Administration Communication Workflow Management Financial Management Documentation

Education

Degrees, certifications, and relevant coursework

University of Cumbria

Master of Business Administration, International Relations and Diplomacy

2022 -

Currently pursuing a Master of Business Administration (MBA) with a focus on International Relations and Diplomacy, enhancing strategic and leadership skills in a global context.