EVLENDA MOLOTO
@evlendamoloto
Enthusiastic individual seeking an entry-level customer support role.
What I'm looking for
I am an enthusiastic and tech-savvy individual dedicated to delivering exceptional customer service. With a strong foundation in communication and problem-solving, I strive to build lasting relationships with customers while maintaining a positive brand image. My experience as a Virtual Assistant has equipped me with the skills to handle inquiries and resolve issues efficiently, ensuring customer satisfaction.
Currently pursuing a B.Ed in Computer Science, I am eager to grow within a dynamic team and continuously improve my service quality and communication skills. I am committed to exceeding customer expectations and contributing to a company's success through my dedication and professionalism. I believe that my proactive approach and ability to learn quickly will make me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jan 2024 - Dec 2024 (11 months)
Managed client and customer emails, scheduled meetings, and handled calendars. Assisted with basic customer issues, follow-ups, and organized digital files and task lists.
Shop Assistant
Kutuz Kota
Jan 2020 - Dec 2020 (11 months)
Assisted customers with product inquiries, purchases, and returns, while calmly handling complaints and finding quick solutions. Maintained stocked shelves, informed customers about product availability, and built positive relationships.
Education
Degrees, certifications, and relevant coursework
Central University of Technology
Bachelor of Education, Computer Science
Activities and societies: Major: Computer Applications Technology, Information Technology
Currently pursuing a Bachelor of Education with a major in Computer Science. Focusing on Computer Applications Technology and Information Technology.
Mmadikana Secondary School
Matric, General Studies
Activities and societies: Relevant subjects: Mathematics, Physical Sciences, Life Sciences, Geography, English (FAL), Sepedi (HL), Life Orientation
Completed secondary education with a focus on Mathematics, Physical Sciences, and Life Sciences. Developed foundational knowledge in various academic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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