EM
Open to opportunities

EVLENDA MOLOTO

@evlendamoloto

Enthusiastic individual seeking an entry-level customer support role.

South Africa
Message

What I'm looking for

I am looking for a role that allows me to grow within a supportive team, where I can enhance my skills and contribute to exceptional customer experiences.

I am an enthusiastic and tech-savvy individual dedicated to delivering exceptional customer service. With a strong foundation in communication and problem-solving, I strive to build lasting relationships with customers while maintaining a positive brand image. My experience as a Virtual Assistant has equipped me with the skills to handle inquiries and resolve issues efficiently, ensuring customer satisfaction.

Currently pursuing a B.Ed in Computer Science, I am eager to grow within a dynamic team and continuously improve my service quality and communication skills. I am committed to exceeding customer expectations and contributing to a company's success through my dedication and professionalism. I believe that my proactive approach and ability to learn quickly will make me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

FR

Virtual Assistant

Freelance

Jan 2024 - Dec 2024 (11 months)

Managed client and customer emails, scheduled meetings, and handled calendars. Assisted with basic customer issues, follow-ups, and organized digital files and task lists.

Education

Degrees, certifications, and relevant coursework

Central University of Technology logoCT

Central University of Technology

Bachelor of Education, Computer Science

Activities and societies: Major: Computer Applications Technology, Information Technology

Currently pursuing a Bachelor of Education with a major in Computer Science. Focusing on Computer Applications Technology and Information Technology.

MS

Mmadikana Secondary School

Matric, General Studies

Activities and societies: Relevant subjects: Mathematics, Physical Sciences, Life Sciences, Geography, English (FAL), Sepedi (HL), Life Orientation

Completed secondary education with a focus on Mathematics, Physical Sciences, and Life Sciences. Developed foundational knowledge in various academic disciplines.

Tech stack

Software and tools used professionally

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EVLENDA MOLOTO - Virtual Assistant - Freelance | Himalayas