Euphemia Sore

Managed the founder’s executive calendars and inbox, coordinating meetings and stakeholder communications while maintaining CRM databases and business records. Created SOPs to streamline operational workflows and supported lead generation and follow-up processes.

Delivered remote executive and administrative support by managing email correspondence, calendar coordination, and client records in CRM systems. Supported workflow optimization and process documentation while coordinating events and business communications.

Provided remote executive and administrative support, including email correspondence and calendar coordination. Maintained client records in CRM systems and supported workflow optimization through documentation and process improvements.

Delivered end-to-end administrative support across email, calendar, scheduling, and CRM activities. Improved scheduling accuracy and client engagement by strengthening follow-up systems and creating SOPs with automated workflows.

Provided end-to-end administrative support including email, calendar, scheduling, and CRM activities. Reduced scheduling errors through process improvements and improved client engagement with follow-up systems, SOPs, and automated workflows.

Managed executive inboxes and calendars while coordinating meetings and scheduling activities. Maintained CRM systems and client records, supported customer communication, and produced workflow documentation and operational procedures.

Managed executive inboxes and calendars, coordinating meetings and scheduling activities while performing data entry and document management. Maintained CRM systems and client records and supported customer communication and operational procedures through workflow documentation.

Provided administrative and executive support by managing scheduling, email communication, customer inquiries, and record keeping. Handled order processing and client support, improving response times through process optimization.

Completed a Virtual Assistant Certification program at ALX Africa from 2022 to 2023.

Earned a Bachelor of Business and Office Management degree at Jomo Kenyatta University of Agriculture and Technology starting in 2012.