EH

Looking for a job

Eunice Hernández

@eunicehernndez

Product and operations manager at Seguridad Pública Municipal who led Plataforma Escudo Chihuahua’s end-to-end lifecycle.

At Seguridad Pública Municipal, I led the end-to-end lifecycle of Plataforma Escudo Chihuahua and managed vendors, contracts, and SLAs to ensure 100% compliance.

I also built KPI dashboards and mitigated risks while leading teams in crisis resolution. Earlier, I processed high-volume data into strategic reports and enforced quality control and documentation for accuracy and traceability.

Experience

Work history, roles, and key accomplishments

SM

Department Head | Technology Operations & Product Lead

Segurdad Pública Municipal

Sep 2021 - Feb 2026 (4 years 5 months)

Led end-to-end product lifecycles for the Escudo Chihuahua platform, managed vendors and SLAs to ensure 100% compliance, and built KPI dashboards while leading teams in crisis resolution.

Product Management Vendor Management SLA Management KPI Dashboards Risk Mitigation Team Leadership Crisis Resolution

SM

Strategic Data & Operations Analyst

Seguridad Pública Municipal

Aug 2017 - Sep 2021 (4 years 1 month)

Processed high-volume data to deliver actionable strategic reports and enforced quality control and documentation for data accuracy and traceability.

Data Analysis Reporting Quality Assurance Documentation Governance

DE

Human Capital & Administrative Operations Lead

Desarrollo Humano y Educación

May 2016 - Aug 2017 (1 year 3 months)

Supervised administrative operations, invoicing, petty cash, and talent acquisition, aligning processes with commercial targets.

Administrative Operations Invoicing Petty Cash Management Talent Acquisition Process Alignment

Education

Degrees, certifications, and relevant coursework

Eunice hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

monday.com

Availability

Looking for a job

Location

Mexico

Authorized to work in

Salary expectations

637k+ MXN

Job categories

Product Operations Manager Operations Manager Data Analyst

Skills

Product Lifecycle Management Product Strategy Technology Operations Vendor Management Contract Management Service Level Agreements KPI Dashboards Data Analysis Strategic Reporting Quality Control Data Governance Risk Management Process Improvement System Architecture Monday.Com

Interested in hiring Eunice?

You can contact Eunice and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!