Eugenia Toromazote

I am a dedicated and customer-focused professional with extensive experience across multiple industries. My career has been defined by my ability to troubleshoot issues, solve problems, and deliver timely solutions that enhance customer satisfaction. I thrive in fast-paced environments and am currently seeking a remote position where I can leverage my expertise to make a meaningful impact.

In my most recent role as a Customer Support Specialist at Worldwide Biopharma, I handled incoming support tickets, emails, and live chats, ensuring that customer inquiries regarding order status and delivery issues were addressed promptly. I collaborated with various departments to track shipment progress and resolve order issues, maintaining high customer satisfaction ratings. My previous experiences at Nordstrom and Timeshare Freedom Group further honed my skills in managing customer complaints, processing returns, and maintaining detailed records in CRM systems.

With a strong educational background in Business Administration and a commitment to continuous improvement, I am eager to contribute to a team that values customer satisfaction and operational excellence. I believe that my proactive approach and dedication to quality service will make me a valuable asset to any organization.