Eugenia Acquah

I am a dedicated, results-oriented professional with experience in the financial industry, where I strengthened my customer service and communication skills. In my role, I managed transactions, addressed customer inquiries, and ensured compliance with financial regulations.

At GCB Bank PLC as a Bank Teller/Customer Service role, I processed daily transactions including cash and cheque withdrawals, deposits, and fee payments. I also resolved client complaints and account discrepancies while maintaining accurate records electronically and manually, handling confidential information responsibly, and adhering to security protocols.

Earlier, during my internship as a Human Resource Assistant at Mother and Child Hospital, I supported HR operations by locating and sorting employee files, updating company databases with new employee records, and dispatching and receiving documents. I also assisted with recruitment-related support and inputted employee records into the HR Information System.

I now aim to secure a managerial or administrative position where I can work efficiently and effectively, contribute to sustainable development, and grow into higher responsibility over time. I bring strong organization, attention to detail, and a dedicated, problem-solving mindset to every task.