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Tracy Serwah AkotoTA
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Tracy Serwah Akoto

@tracyserwahakoto

First-class Psychology and Information Studies graduate focused on HR and administration.

Ghana
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What I'm looking for

I seek a people-focused role in HR or operations where I can apply data and administrative skills to improve employee experience, payroll/benefits accuracy, and organizational efficiency while growing professionally.

I am a First-Class graduate in Psychology and Information Studies with hands-on experience in HR administration and clinical psychology. I combine strong analytical skills, attention to detail, and effective communication to support operational efficiency and employee well-being.

At GCB Bank PLC I manage administrative tasks including processing staff loans, pension and provident fund entries, medical claims, and handling staff inquiries — directly contributing to smoother payroll and benefits operations. During a clinical internship at 37 Military Hospital, I conducted mental health research, documented client behavior, and supported treatment-plan tracking and community outreach.

I am driven to apply my data management and multitasking abilities to roles that improve organizational efficiency and foster positive workplace culture, while continuing to grow professionally in HR, operations, or people-focused functions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor's Degree, Psychology and Information Studies

Grade: First Class Honors

Completed a Bachelor's degree combining Psychology and Information Studies, graduating with First Class Honors in August 2024.

LS

Labone Senior High School

WASSCE, Secondary Education

Grade: Aggregate: 12

Completed WASSCE at Labone Senior High School with an aggregate score of 12 in September 2020.

Tech stack

Software and tools used professionally

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Tracy Serwah Akoto - Administrative Assistant - GCB Bank Plc | Himalayas