Tracy Serwah Akoto

I am a First-Class graduate in Psychology and Information Studies with hands-on experience in HR administration and clinical psychology. I combine strong analytical skills, attention to detail, and effective communication to support operational efficiency and employee well-being.

At GCB Bank PLC I manage administrative tasks including processing staff loans, pension and provident fund entries, medical claims, and handling staff inquiries — directly contributing to smoother payroll and benefits operations. During a clinical internship at 37 Military Hospital, I conducted mental health research, documented client behavior, and supported treatment-plan tracking and community outreach.

I am driven to apply my data management and multitasking abilities to roles that improve organizational efficiency and foster positive workplace culture, while continuing to grow professionally in HR, operations, or people-focused functions.