Samiratu Sulleyman-Dek
@samiratusulleymandek
Customer service professional with strong interpersonal and leadership skills.
What I'm looking for
I am a dedicated customer service professional with a strong background in client relations and administrative support. My experience as a Cashier/Receptionist at Superior Medical Center has honed my ability to manage patient interactions efficiently while ensuring accurate billing and reporting. I thrive in environments where I can utilize my interpersonal skills to enhance customer satisfaction and contribute positively to team dynamics.
During my national service at Korle-Bu Teaching Hospital, I developed a keen understanding of healthcare administration, validating insurance claims and ensuring smooth patient processing. My internship at Amuga Rural Bank further solidified my customer service skills, where I managed daily transactions and assisted clients with their banking needs. I am passionate about continuous learning and aspire to grow within a progressive corporate environment that values my contributions.
Experience
Work history, roles, and key accomplishments
Cashier/Receptionist
Superior Medical Center
Sep 2021 - Present (3 years 8 months)
Responsible for creating client folders, preparing medical bills, and generating cash sales reports. Also handled incoming and outgoing calls and assisted with private insurance claims.
National Health Insurance Assistant
Korle-Bu Teaching Hospital
Sep 2019 - Dec 2020 (1 year 3 months)
Validated patients' national health insurance cards, filled claim forms, checked claim codes with the NHIS server, and closed accounts.
Customer Service Personnel
Amuga Rural Bank Ltd
May 2018 - Jul 2018 (2 months)
Entered daily payments, issued receipts, transferred money, opened accounts, and filled out overdraft forms for customers.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Business Administration, Accounting and Finance
2021 - 2025
Ho Technical University
Higher National Diploma, Accounting and Finance
2017 - 2019
Islamic Girls Senior High School
West African Senior School Certificate Examination, General Education
2010 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Samiratu ?
You can contact Samiratu and 90k+ other talented remote workers on Himalayas.
Message SamiratuFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
