Etima William
@etimawilliam
I’m a Food & Beverage Supervisor who drives SOP compliance, sales accuracy, and team performance in hospitality.
NigeriaWhat I'm looking for
I’m a hospitality supervisor focused on enhancing work efficiency with “total honesty” while ensuring organizational goal attainment. I’ve worked across hotel operations—rooms, bar, lounge, kitchen, and front desk—building strong routines around discipline, service standards, and daily accountability.
In my supervisor roles, I act as the manager’s representative on shift, enforce company SOPs, dress code, and service quality, and escalate issues promptly. I manage daily sales collection, accurate recording and submission, routine stock-taking and reconciliation, and supervise permanent, casual, and ad-hoc staff—coaching them on service delivery and accountability while supporting ongoing training for the F&B department. Earlier experience as an event management decorator and my hands-on skills in installation and research add a detail-oriented, problem-solving edge to how I run shifts.
Experience
Work history, roles, and key accomplishments
Event Management Decorator
Jespid Event Management
Jan 2010 - Present (16 years 5 months)
Decorated events and supported decoration work from 2010. Maintained attention to detail and reliable teamwork while delivering service.
Food & Beverage Supervisor
Kazams Hotels
Jan 2024 - Jan 2026 (2 years)
Supervised daily operations across rooms, bar, lounge, kitchen, and front desk while enforcing SOPs, rules, dress code, and service standards. Coordinated shifts as manager’s representative, performed stock counts and sales reconciliation, supported staff discipline, and tracked price inflation while conducting monthly F&B department training.
Bar Man
Golden Folks Kitchen (GFK)
Jan 2022 - Jan 2024 (2 years)
Supported daily bar service operations and contributed to sales collection and accurate record keeping. Helped maintain good conduct and service standards as part of the team.
Food & Beverage Supervisor
R&B Hotel
Jan 2017 - Jan 2020 (3 years)
Managed day-to-day food and beverage operations by supervising service delivery and enforcing company SOPs and standards. Led routine stock counts, ensured accurate sales recording and submission, and coached staff on accountability and conduct.
Hotel Supervisor
Optima Suit Hotel
Jan 2014 - Jan 2017 (3 years)
Supervised daily operations across rooms, bar, lounge, kitchen, and front desk, enforcing SOPs, dress code, and service standards. Acted as manager’s representative on shift and handled stock-taking, sales collection, staff supervision, and coaching.
Education
Degrees, certifications, and relevant coursework
Akwa Ibom State Polytechnic
Ordinary National Diploma (OND)
2012 - 2013
Completed an Ordinary National Diploma (OND) at Akwa Ibom State Polytechnic in Ikot Osurua from 2012 to 2013.
Atlantic Heralds High School
West African Examination Council (WAEC)
2004 - 2010
Attended Atlantic Heralds High School, Okoro-Nu-Odo, and sat for the WAEC (2004–2010).
Army Children School 1 Bori
First School Leaving Certificate
1994 - 1999
Completed primary education at Army Children School 1 Bori and obtained a First School Leaving Certificate (1994–1999).
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Etima?
You can contact Etima and 90k+ other talented remote workers on Himalayas.
Message EtimaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
