Akinola John

Planned and designed menus balancing customer preferences, seasonal availability, and cost efficiency. Managed budgeting, cost control, staff training, customer service quality, and enforced food safety and hygiene compliance.

Sourced and evaluated suppliers, negotiated contracts, and maintained vendor relationships to ensure reliable supply chains. Managed procurement budgets, inventory levels, demand planning, and conducted outlet inspections to verify quality and safety.

Oversaw daily operations and performed quality control to support revenue growth. Implemented client review procedures, coordinated marketing with the sales team, supported facilities maintenance, managed logistics, and maintained client databases for follow-ups.

Supervised daily staff activities, trained team members, and ensured adherence to company policies. Managed administrative tasks, inventory updates, department performance reporting, budgets, and cost controls while overseeing services for repairs and maintenance.

Managed inventory levels, ordering, budgets, and cost controls to maximize profitability. Built tracking and reporting spreadsheets, supported forecast and ad-hoc reporting, and implemented stock supply practices that reduced wasted stock.

Directed kitchen and lounge teams to prepare and serve meals according to recipes and standards, ensuring accurate and timely food and beverage orders. Developed and implemented standard operating procedures, monitored daily inventory and bar sales, ran staff meetings, and created cocktail recipes meeting expected standards.

Accepted deliveries, verified accuracy and standards, and managed organized storage to maintain stock levels. Ensured safety and security of inventory, coordinated with purchasing and outlets for supply availability, and monitored stock inflow and outflow using spreadsheets.

Supervised and trained front desk staff to deliver quality guest service while resolving complaints with tact and patience. Managed bookings and appointments, maintained standard operating procedures, and ensured the front desk area stayed clean and welcoming.

Provided professional service to walk-in guests by maintaining menu knowledge and handling guest needs. Scheduled shifts, educated staff on cleanliness and hygiene standards, processed accurate billing and payments, and addressed complaints and special requests.

Earned an HND in Hospitality Management from Moshood Abiola Polytechnic in Ogun State.

Completed a professional certificate on advanced budgeting, performance and cost control strategies at Dynamic School of Business Management Studies in Akure.

Completed a professional certificate on the importance of health and safety in the hospitality sector with the Lagos State Safety Commission.