Esther Appiah
@estherappiah
Motivated BA English graduate skilled in teaching, communication, and client engagement.
What I'm looking for
I am a First Class Honors BA English graduate from Kwame Nkrumah University of Science and Technology with experience in teaching, administration, customer care, compliance support, and sales and marketing during national service.
I founded two student ventures—Esty’s Pancake and Esty’s Printing Services—demonstrating entrepreneurship, operational management, and service delivery to campus peers.
In professional roles I have supported members and employers in SSNIT registration processes, resolved customer issues, coordinated school administration tasks, and drove client acquisition and negotiation as a Sales and Marketing Executive.
I bring strong written and verbal communication, leadership, mentoring, Microsoft Office and computer literacy, fast typing, and a commitment to diligence, humility, and community contribution.
Experience
Work history, roles, and key accomplishments
Sales and Marketing Executive
Amaris Terminal Limited
Oct 2024 - Oct 2025 (1 year)
Led customer acquisition efforts for terminal services, improving client engagement through direct negotiation and tailored service presentations during national service tenure.
Intern Customer Care Officer
Social Security and National Insurance Trust
Sep 2023 - Dec 2023 (3 months)
Handled member inquiries and resolved technical issues related to personal records and scheme participation, enhancing member satisfaction and data accuracy.
Intern Compliance Officer
Social Security and National Insurance Trust
Sep 2023 - Dec 2023 (3 months)
Assisted with registration of government and private entities and employees into the national scheme, improving registration accuracy and member records.
Founder, Printing Services
Esty’s Printing Services
Jul 2022 - Sep 2023 (1 year 2 months)
Established a campus printing service to provide students with accessible printing of academic materials and assignments, generating supplemental income.
School Administrator
Cerebro-Alto School
Aug 2019 - Dec 2022 (3 years 4 months)
Coordinated administrative operations including organizing parent-teacher association meetings and facilitating communication between parents and school leadership to support smooth school operations.
Primary School Teacher
Cerebro-Alto School
Aug 2019 - Dec 2022 (3 years 4 months)
Taught multiple subjects (English, Math, History, French, ICT) across kindergarten to Upper Primary 5, driving measurable improvements in student performance, especially in English and mathematics.
Founder, Food Business
Esty’s Pancake
May 2022 - Sep 2022 (4 months)
Founded and operated a student-focused pancake business selling multiple flavours to support academic finances and campus demand.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Arts, English
2020 - 2024
Grade: First Class Honors
Activities and societies: Unity Hall Third-Floor Representative; participant in Jolly Phonics and Jolly Grammar training workshops; founder of Esty's Pancake and Esty's Printing Services
Completed a Bachelor of Arts in English with First Class Honors, covering courses in linguistics, communication, and related fields.
Tema Senior High School
High School Diploma, General Arts
2016 - 2019
Activities and societies: Class Representative; Teevo Club President; Sports Prefect; Best Class Representative; Best Elective Literature Student; inter-house athletics competitor
Completed General Arts curriculum with coursework in Literature in English, French, History, and Music and held leadership and extracurricular roles.
Availability
Location
Authorized to work in
Job categories
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