Essence Watson
@essencewatson
Experienced customer service professional with a passion to help others.
United StatesWhat I'm looking for
Hello, my name is Essence Watson. I'm a dedicated and motivated customer service professional with over 5 years of experience. I'm passionate about helping others and actively seeking to expand my knowledge and skills in a fast-paced environment.
I've honed my skills in customer service, data analysis, and medical billing and coding. I'm proud of my ability to work efficiently, with an exceeding 65 words per minute score in typing tests. I'm a reliable and self-motivated individual who is committed to making a great impact within a company.
I'm excited to bring my skills and experience to a new role and contribute to a team that values excellent customer service and dedication.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Conduent/Nonvonordisk/Remote
Nov 2021 - Present (3 years 7 months)
Made inbound/outbound calls, took ownership of customer issues, and processed documents and data entry into software.
Management/Sales Associate
CVS Pharmacy
Nov 2021 - Jul 2022 (8 months)
Worked as a cashier, stocker, and answered calls for management to satisfy customer needs, handled cash and made deposits.
Education
Degrees, certifications, and relevant coursework
Essence hasn't added their education
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Browse remote talentTech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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