Open to opportunities

Ahmed Tamer

@ahmedtamer

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General Virtual Assistant with expertise in customer service and sales.

Egypt

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to utilize my skills in customer service and administrative support.

I am a dedicated General Virtual Assistant with two years of experience in customer service and sales. My journey has equipped me with a diverse skill set, including transcription, administrative support, and research-based writing. I thrive in dynamic environments where I can leverage my organizational skills and attention to detail to enhance operational efficiency.

Throughout my career, I have successfully managed customer interactions, maintained accurate records, and optimized processes to drive productivity. My role as a Virtual Assistant has allowed me to lead market research initiatives and manage Shopify store operations, ensuring that I contribute effectively to my team's success. I am passionate about continuous learning and am currently pursuing a Bachelor's Degree in Agriculture at Ain Shams University, which I believe complements my professional skills.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Market Organizer (Shopify)

Mar 2023 - Present (2 years 3 months)

Led in-depth market research to identify profitable products and improve sales strategies. Managed and optimized Shopify store operations, including product listings and inventory control. Negotiated with suppliers to secure the best deals, ensuring cost efficiency and product quality.

Market Research Shopify Inventory Management Sales Strategy

Administrative Support

Cuatro Company

Aug 2022 - Present (2 years 10 months)

Managed schedules, organized meetings, and handled various administrative tasks. Assisted in preparing reports, presentations, and correspondence for internal and external stakeholders. Collaborated with other departments to ensure smooth operations and alignment.

Administrative Support Scheduling Report Preparation

Telesales Representative

Insource Company

May 2022 - Present (3 years 1 month)

Contacted prospective clients to promote company products and services. Managed customer interactions professionally and provided accurate product information. Maintained detailed records of calls and customer data in the CRM system, ensuring high data accuracy.

Telesales Customer Service Sales CRM Data Entry Client Communication

Community Volunteer

Resala Charity Organization

Jun 2019 - Present (6 years)

Organized and participated in community outreach programs to support underprivileged individuals and families. Contributed to fundraising activities and coordinated donations for efficient distribution. Assisted in educational initiatives, including tutoring and mentoring children in need.

Community Outreach Fundraising Mentoring Team Collaboration