Open to opportunities

Erin Hill

@erinhill1

Message

I support utility OT and SCADA compliance, audit readiness, and reliable electric-grid operations.

United States

Message

What I'm looking for

I'm seeking opportunities to deepen my OT/SCADA and NERC compliance experience, supporting audit readiness, secure critical infrastructure, process improvement, and reliable utility operations.

I support OT and SCADA environments at Texas New Mexico Power, maintaining asset inventories, baseline configurations, access controls, vulnerability tracking, and audit-ready evidence for NERC CIP and O&P compliance.

I collaborate with engineering, operations, and cybersecurity teams to resolve compliance gaps, troubleshoot SCADA issues, support incident response, and improve procedures that protect grid reliability. Earlier IT support and compliance-focused roles strengthened my experience with asset management, audits, documentation, network support, and sensitive-data controls.

Experience

Work history, roles, and key accomplishments

Current

Specialist, OT/SCADA Systems

Current

Texas New Mexico Power

Jun 2025 - Present (1 year 3 months)

Support operational technology and SCADA environments for electric transmission and distribution systems, ensuring availability, integrity, and secure operation of critical infrastructure. Maintain asset inventories, baseline configurations, and audit-ready compliance evidence repositories supporting NERC O&P and CIP standards.

SCADA Occupational Therapy NERC CIP NERC Operations and Planning (O&P)Vulnerability Management Access Control Change Management Incident Response Technical Documentation Audit Support

IT Support Technician and Technology Hardware Repair

Clear Creek Independent School District

Jan 2022 - Jan 2025 (3 years)

Provided daily technical support and customer service to students, staff, and administrators. Led campus-wide deployment of classroom management and device filtering software, and developed a custom inventory tracking app in PowerApps.

Technical Support Customer Service Project Management Network Infrastructure Microsoft Intune Active Directory PowerApps Inventory Management Help Desk A V Support

Executive Assistant - Secondary Education Administration

Clear Creek Independent School District

Jan 2019 - Jan 2022 (3 years)

Supported Assistant Principal with daily campus operations and event planning, including full logistical coordination for Prom. Maintained and audited confidential student documentation to ensure alignment with state and district compliance requirements.

Event Planning Compliance Records Management Data Accuracy Documentation Confidentiality Special Education Attendance Validation

Membership & Gift Shop Manager

Lone Star Flight Museum

Jan 2017 - Jan 2019 (2 years)

Managed daily operations of the museum membership program and retail gift shop, overseeing sales transactions, membership processing, and customer service. Maintained accurate inventory records and point-of-sale reconciliation, and participated in annual financial and inventory audits.

retail management Inventory Management Point of Sale Customer Service Financial Reporting Audit Support Vendor Management

Accounts Payable / Receiving

Eagle Pointe Golf Course & Recreation Complex

Jan 2009 - Jan 2013 (4 years)

Managed accounts payable and receiving processes in accordance with internal financial controls and municipal purchasing policies. Verified invoices, purchase orders, and receiving documentation to ensure accurate financial records and audit compliance.

Accounts Payable Receiving Invoice Verification Financial Records Audit Compliance Vendor Management Budget control

911 Emergency Communications Dispatcher

City of Plano, Texas Emergency Communications Center

Jan 2004 - Jan 2008 (4 years)

Managed sensitive law enforcement information and emergency communications data in compliance with criminal justice information security policies. Entered, updated, and validated law enforcement records within NCIC and TCIC, ensuring strict adherence to state and federal data entry standards.

Emergency Communications NCIC FCIC TCIC Data Entry Record keeping Confidentiality CJIS Compliance Incident Tracking