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Manuel BaltazarMB
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Manuel Baltazar

@manuelbaltazar

IT operations professional in the United States Army National Guard coordinating secure networks, communications, and readiness for a 50-personnel organization.

United States
Message

What I'm looking for

I’m seeking to transition my military IT experience into a civilian IT operations environment while expanding my hands-on enterprise support experience.

In the United States Army National Guard, I lead a 50-personnel IT and communications organization responsible for network operations, technical training, equipment accountability, and communications support. I coordinate maintenance, software updates, troubleshooting, and system support, and maintain accountability for more than $5M in equipment.

I’ve managed communications support, network infrastructure, and secure voice systems for aviation operations, and supported information systems projects using NIST Risk Management Framework principles. I also developed compliance metrics, dashboards, and documentation in eMASS, and I’m seeking to transition my military IT experience into civilian IT operations while expanding my hands-on enterprise support experience.

Experience

Work history, roles, and key accomplishments

UG
Current

Company Commander / Senior Operations Manager

United States Army National Guard

Feb 2026 - Present (9 months)

Lead a 50-personnel IT and communication organization responsible for network operations, technical training, equipment accountability, maintenance coordination, and communications support. Oversee training and readiness for enterprise and tactical network infrastructure, secure voice/data systems, satellite communications, and supporting equipment.

UG
Current

Citizen Preparedness Corps Team Member

United States Army National Guard

Jul 2025 - Present (1 year 4 months)

Delivered emergency preparedness presentations across Brooklyn and Staten Island as a public-facing representative of the New York National Guard, improving community awareness of disaster response procedures. Coordinated with civil agencies, local partners, venues, and community organizations to plan and execute preparedness events.

UG

Battalion S6 / Communications Systems Manager

United States Army National Guard

May 2024 - Feb 2026 (1 year 9 months)

Managed communications support, network infrastructure, secure voice systems, and IT equipment supporting aviation operations. Coordinated technical troubleshooting and support to maintain reliable, secure connectivity across a multi-team operational environment.

UG

Future Operations / Communications & Operations Manager

United States Army National Guard

Jun 2020 - May 2024 (3 years 11 months)

Supervised communications operations, IT equipment, network infrastructure, and technical support while providing guidance to personnel across large operational environments. Planned future technology operations, training, and communications support to align personnel and technical resources with organizational requirements.

UG

Mobilization Officer / Deployment Readiness Manager

United States Army National Guard

Nov 2022 - Aug 2023 (9 months)

Coordinated deployment readiness for approximately 250 personnel, tracking mandatory training, certifications, schools, administrative requirements, and other prerequisites required for mobilization. Monitored individual and organizational readiness requirements, identified deficiencies, and coordinated with personnel and leadership to resolve gaps before deployment deadlines.

UG

IT Project Manager

United States Army National Guard

Mar 2022 - Nov 2022 (8 months)

Supported information systems and network projects using NIST Risk Management Framework principles to identify, document, and mitigate cybersecurity risks. Developed compliance metrics, dashboards, and documentation in eMASS, a cybersecurity risk-management and system-authorization platform.

UG

Operations Supervisor / COVID-19 Support

United States Army National Guard

Mar 2020 - May 2021 (1 year 2 months)

Supported New York State emergency response and recovery operations under Title 32 in coordination with state agencies, contributing to sustained interagency mission execution. Developed and implemented administrative systems to support daily operations across multiple sites, improving coordination for 120 personnel and later directing logistics and operational support for a 175+ member organizati

UG

IT & Communications Operations Specialist | SHARP Victim Advocate

United States Army National Guard

Feb 2016 - Jun 2020 (4 years 4 months)

Performed hands-on testing, maintenance, and repair of communications systems, secure communications devices, cryptographic components, and supporting equipment. Provided satellite and network communications support during operations and exercises, helping maintain reliable connectivity in tactical environments.

Education

Degrees, certifications, and relevant coursework

St. Joseph's University logoSU

St. Joseph's University

Master of Science, Cybersecurity

In-progress Master of Science in Cybersecurity, expected completion in 2027.

CUNY Brooklyn College logoCC

CUNY Brooklyn College

Bachelor of Arts, Children & Youth Studies

Bachelor of Arts in Children & Youth Studies from CUNY Brooklyn College.

UE

U.S. Army Cyber Center of Excellence

Signal Basic Officer Leadership Course, Military Leadership

Completed the Signal Basic Officer Leadership Course.

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