Ashleigh Rasco

As a dedicated IT professional, I have honed my skills in project management, network services, and operational efficiency. My experience spans managing complex projects from inception to execution, troubleshooting technical challenges, and enhancing workflows to boost productivity. I pride myself on my ability to resolve long-standing technical issues and optimize security infrastructure, ensuring seamless operations across various departments.

In my current role as a Network Services Analyst for the City of North Richland Hills, I manage IT support tickets and oversee access control systems across multiple city buildings. My key achievements include designing a comprehensive camera database for 458 devices and authoring Standard Operating Procedures to improve security protocols. I am committed to delivering high-quality service and continuously seek to implement data-driven solutions that enhance efficiency and service delivery.