Erik Koski

Accurately pick and pack orders for shipment, ensuring proper labeling and documentation. Collaborate with team members to complete daily tasks and maintain a clean, safe work area.

Help customers select vehicles based on needs, preferences, and budget by conducting thorough product demonstrations. Use CRM software to track leads, manage customer interactions, and follow up on sales opportunities.

Promoted to shift lead/manager within 1 year while managing reservations by phone and in-person. Researched and supported implementation of a property management system and created customer satisfaction surveys to improve feedback collection.

Served food to hundreds of customers in a fast-paced buffet dining environment. Coordinated with line cooks and kitchen staff to meet demand while maintaining cleanliness and organization.

Promoted to manager after demonstrating reliability and leadership, supervising up to 5 employees to ensure operational efficiency and customer satisfaction. Managed cash registers, drive-through operations, and inventory replenishment to support smooth nightly operations.

Ensured swimmer safety and enforced pool safety protocols while monitoring pool conditions. Taught swimming lessons to children ages 4–12, helping build confidence and water skills.

Handle cashiering and inventory stocking while providing excellent customer service. Maintain store cleanliness and organization to support efficient operations.

Pursuing an Associate's degree in Business Administration with a management subplan. Expected to complete in about one more semester.

Completed a high school diploma at Lakota High School.