Don Gartley
@dongartley
Detail-oriented retail and customer-service leader studying Information Technology.
What I'm looking for
I am a detail-oriented professional with extensive experience in management, customer service, and retail operations. I have a proven track record in inventory management, team leadership, and maintaining compliance with safety and sanitation standards.
In frontline roles I consistently delivered excellent customer service—greeting customers, taking orders, and resolving concerns—while operating equipment safely and following procedures. I have supported busy operations by collaborating with teams to maintain quality service during peak periods.
As an area manager I oversaw inventory processes, trained team members on best practices, and ensured accurate stock levels and efficient performance. Earlier roles in delivery and call-center support strengthened my time management, problem-solving, and client-support skills.
I am currently pursuing studies in Information Technology to enhance my technical capabilities and transition those operational strengths into IT-focused roles where process improvement, troubleshooting, and user support are valued.
Experience
Work history, roles, and key accomplishments
Deli Clerk Night Lead
Coborn's
May 2025 - Present (8 months)
Enforced deli cleanliness and sanitation standards while providing excellent customer service, operating equipment safely, and maintaining food quality and portion control during high-volume periods.
Area Manager
WIS International
Apr 2023 - Jul 2024 (1 year 3 months)
Oversaw inventory processes and trained staff on best practices, ensuring accurate stock levels and efficient team performance across operations.
Delivery Driver
Pizza Hut
Apr 2019 - Mar 2023 (3 years 11 months)
Delivered orders promptly while maintaining high customer service standards and ensuring accurate order handling and on-time delivery.
Call Center Representative
Teleperformance
Oct 2016 - Mar 2019 (2 years 5 months)
Provided technical and financial support to consumers and assisted members with healthcare-related concerns, resolving issues and delivering guidance over the phone.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Information Technology
2021 -
Pursuing studies in Information Technology to develop technical skills relevant to IT support and systems administration.
Indian River State College
Literature
2012 - 2015
Completed coursework in literature at Indian River State College from July 2012 to December 2015.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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