At Chadwell Supply, I evaluated customer accounts for credit extensions, posted payments, and maintained accurate CRM notes and account histories. I also worked with customers to understand overdue payments and reach payment resolutions.
At Stellantis, I coordinated collections for auto loan accounts and contributed to team training through performance assessments and real-time coaching. I previously supported loan holders at Santander Consumer USA and JPMorgan Chase with extensions, repossession updates, and loss mitigation.
