Erika Arias

Leads international air freight import and export operations and owns international air logistics performance, supporting 500+ international air shipments. Designed a centralized Air Freight Control Center and developed KPIs and reporting tools to improve visibility, workflow management, and continuous improvement.

• Lead all air freight import and export operations and serve as the primary point of accountability
for international air logistics performance.
• Oversaw more than 500 international air shipments across North America and Latin America while
maintaining high service standards.
• Designed and implemented a centralized Air Freight Control Center to improve shipment visibility,
workflow management,

Directed international logistics operations across North America, Europe, and South America. Led
and developed a logistics team that expanded from 4 to 12 professionals through KPI reviews,
performance management, and operational coaching. Scaled annual shipment volume from
approximately 800 to 2,282 freight movements. Developed dashboards, metrics, and accountability
frameworks, negotiated strate

Directed international logistics operations across North America, Europe, and South America. Led and scaled the logistics team from 4 to 12 professionals, expanded shipment volume from ~800 to 2,282 freight movements, and implemented dashboards, metrics, and accountability frameworks.

Managed international air, ocean, and ground freight operations, coordinated end-to-end import and
export processes, negotiated rates, and analyzed operational data to improve service delivery.

Managed international air, ocean, and ground freight operations and coordinated end-to-end import and export processes. Negotiated rates and analyzed operational data to improve service delivery, including handling customs and logistics documentation.

Developed and automated reporting solutions, analyzed sales and inventory performance, and
generated business insights to support commercial decision-making across regional operations.

Developed and automated reporting solutions and analyzed sales and inventory performance to generate business insights. Supported commercial decision-making through data analysis across regional operations.

Prepared executive reports, analyzed commercial performance indicators, and supported
management decision-making through trend analysis and business reporting.

Prepared executive reports and analyzed commercial performance indicators to support management decision-making. Performed trend analysis and business reporting to inform regional operations.