Ana Duran
@anaduran
Results-driven Logistics Operations Leader focused on KPI-driven supply chain performance and customer satisfaction.
What I'm looking for
I’m a results-driven International Business professional with 3+ years of experience leading logistics operations teams, managing import and export processes, and optimizing supply chain performance through KPI analysis. I specialize in end-to-end supply chain coordination, documentary compliance, and agile incident resolution to keep operations moving and service quality high.
In my current role, I lead a 9-person operations team, define and monitor operational KPIs, and implement agile solutions to resolve supply chain incidents while protecting operational continuity and customer satisfaction. I also develop operational reports and data analyses and coordinate cross-functionally with sales, accounting, and pricing to align logistics execution with commercial and financial objectives.
Experience
Work history, roles, and key accomplishments
Operations Leader
Interworld Freight
Aug 2024 - Present (1 year 8 months)
Led a 9-person logistics operations team, setting KPIs and driving continuous improvement to increase efficiency and service quality. Managed and resolved supply-chain incidents using agile solutions and produced operational reports to support decision-making and cross-functional alignment.
Logistics Coordinator
Interworld Freight
Feb 2023 - Jul 2024 (1 year 5 months)
Coordinated end-to-end import and export logistics to ensure on-time deliveries and documentary compliance. Managed key accounts, negotiated commercial terms, and resolved operational incidents using agile methodologies to improve efficiency and strengthen client retention.
Sales Executive
Induparts Supply
Sep 2021 - Oct 2022 (1 year 1 month)
Developed and managed key accounts, negotiating commercial terms and expanding the client portfolio. Coordinated end-to-end logistics for timely, compliant deliveries and provided post-sale technical advisory to improve customer retention.
Sales & Operations Support
Induparts Supply
Sep 2021 - Oct 2022 (1 year 1 month)
Supported end-to-end logistics operations by coordinating resources and optimizing operational efficiency. Proactively resolved incidents to maintain operational continuity and implemented agile-driven process improvements.
Education
Degrees, certifications, and relevant coursework
Universidad EAFIT
Bachelor's Degree in International Business, International Business
Earned a bachelor's degree in International Business at Universidad EAFIT in Medellín, Colombia.
Audencia Business School
2019 -
Completed an academic exchange program at Audencia Business School in Nantes, France in 2019.
Colegio Teresiano
High School Diploma, High School
Completed high school at Colegio Teresiano in Medellín, Colombia.
Availability
Location
Authorized to work in
Job categories
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