Juan Pablo Henao
@juanpablohenao
Logistics Operations Manager specializing in freight brokerage, expedited transportation coordination, carrier sales, and on-time performance.
ColombiaWhat I'm looking for
I’m a Logistics Operations Manager with 4+ years of experience in freight brokerage and expedited transportation management across U.S., Canadian, and Mexican markets. I’ve managed high-volume, time-sensitive freight by optimizing operational efficiency and profit margins, overseeing enterprise accounts, negotiating carrier capacity, and improving on-time performance.
In my current role at RP Global Logistics, I lead a cross-functional operation covering carrier sales, track & trace, customer service, POD recovery, and billing support for expedited freight. I supervise a team of ~30 employees, coordinate 9,400+ annual expedited shipments, and maintain strong gross profit per load through strategic pricing, operational oversight, and escalation resolution—using Sylectus (Omnitracs), DAT, Carrier 4-11, HubSpot CRM, and proprietary TMS tools.
Experience
Work history, roles, and key accomplishments
Logistics Operations Manager
RP Global Logistics
Dec 2023 - Present (2 years 7 months)
Managed a cross-functional expedited freight operation across the U.S. and Canada, overseeing carrier sales, track-and-trace, POD recovery, and billing support. Led ~30 employees and coordinated 9,400+ annual shipments while maintaining ~$389 gross profit contribution per load and resolving escalations tied to service failures and invoicing.
Logistics Operations Team Lead
Hubtek / Talentek
Dec 2022 - Dec 2023 (1 year)
Led a ~12-person logistics operations team supporting a U.S.-based expedited carrier, scaling from startup to ~10 daily loads while maintaining operational profitability and service consistency. Managed 20+ freight brokers, improved shipment lifecycle execution through dispatch and real-time tracking, and achieved ~$120 margin per owner-operator load and ~$380 per company asset load.
Education
Degrees, certifications, and relevant coursework
Universidad EAN Colombia
Bachelor's Degree in Economics, Economics
2023 -
Pursuing a Bachelor's degree in Economics at Universidad EAN in Colombia, starting in 2023.
Institución Educativa Barro Blanco
High School Diploma, General Education
Activities and societies: Best Student of the Class award
Completed a High School Diploma at Institución Educativa Barro Blanco and was recognized as Best Student of the Class.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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