Eric Mutiso
@ericmutiso
IT Operations and Digital Operations professional with 4+ years managing systems, customer support, and growth campaigns.
KenyaWhat I'm looking for
I’m an IT and digital operations professional with a Diploma in ICT and 4+ years of hands-on experience. I’ve managed end-to-end business operations independently or in small teams, delivering uptime through strong system administration and technical troubleshooting while supporting customers and maintaining accurate invoicing.
I also drive growth and engagement through digital marketing and content—running Meta (Facebook/Instagram) advertising campaigns, building and maintaining company websites, and creating daily content across social platforms. I’m solutions-driven and ready to add immediate value to any SME or growing organization, bringing reliable operations, responsive support, and consistent online presence.
Experience
Work history, roles, and key accomplishments
Social Media Manager & Content Creator
LearnCourses Academy
Jan 2023 - Jan 2026 (3 years)
Managed the academy’s social media pages and created daily content including graphics, captions, and short videos. Posted consistently to grow engagement through audience interaction.
Digital & IT Operations Manager
Crown & Step Fashions
Jan 2023 - Jan 2026 (3 years)
Ran Meta (Facebook/Instagram) advertising campaigns to drive sales and brand awareness. Built and maintained the company website, managed customer support and order deliveries, and led content creation and social media management across platforms.
System Administrator
Active Track East Africa
Jan 2022 - Present (4 years 6 months)
Managed the company’s IT infrastructure and provided system administration, client email support, and technical troubleshooting. Handled invoicing and marketing and delivered end-to-end customer care to ensure operational uptime.
Education
Degrees, certifications, and relevant coursework
Mwala School
Kenya Certificate of Secondary Education, Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE) at Mwala School in 2016.
Kyawango Primary School
Kenya Certificate of Primary Education, Primary Education
Completed the Kenya Certificate of Primary Education (KCPE) at Kyawango Primary School in 2012.
Kabete National Polytechnic (TVET)
Diploma in Information & Communication Technology, Information & Communication Technology
2021 -
Earned a Diploma in Information & Communication Technology from Kabete National Polytechnic (TVET) in 2021.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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