shanana Ikunga
@shananaikunga
Dynamic IT and Marketing Professional with expertise in E-commerce.
What I'm looking for
I am a results-driven IT and Digital Marketing Specialist with over 2 years of experience, specializing in SEO/SEM strategies, social media campaigns, and content creation. My proven ability to enhance online presence and engagement through data-driven strategies has been instrumental in my roles, particularly in dynamic environments like the betting industry.
At EduCare International, I developed and implemented marketing strategies that boosted the company's online presence, increasing engagement by 35%. My experience also includes managing IT systems and providing technical support, ensuring seamless operations across platforms. I am passionate about leveraging technology and marketing to drive business growth and improve client engagement.
Experience
Work history, roles, and key accomplishments
IT and Marketing Specialist
EduCare International
Sep 2023 - Present (1 year 9 months)
Developed and implemented marketing strategies to enhance EduCare's online presence, achieving a 35% increase in engagement. Managed social media accounts and created content to improve relevance and visibility. Provided technical support for digital marketing tools and organized company events to maintain client relationships.
IT Specialist and Administrator
Salute IWorld
Jul 2022 - Jan 2024 (1 year 6 months)
Managed IT systems and ensured security compliance. Provided technical support to employees and oversaw network security and data backup. Developed marketing strategies to enhance sales and coordinated logistics for timely order delivery.
Volunteer
Potriz Mental Institute
Mar 2023 - Jun 2023 (3 months)
Monitored patient progress and prepared reports to support treatment plans. Collaborated with a multidisciplinary team to implement care strategies and organized workshops to improve patient engagement and mental health awareness.
IT Intern
Milimani Law Courts
Apr 2022 - Jun 2022 (2 months)
Assisted in troubleshooting computer systems and networks, gaining valuable experience in IT operations within a legal environment.
Education
Degrees, certifications, and relevant coursework
Cooperative University of Kenya
Diploma, Information Technology
2022 -
Institute of Zalego Technology
Certificate, Information Communication Technology
2020 -
Moi Forces Academy
Kenya Certificate of Secondary Education, Secondary Education
2019 -
Mary Joy Primary School
Kenya Certificate of Primary Education, Primary Education
2015 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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