Open to opportunities

Eric Hoepfner

@erichoepfner

Sales Development Representative who builds relationships, generates leads, and delivers fan-first customer experiences.

United States

Message

What I'm looking for

I’m looking for an NFL sales role where I can drive high-volume outbound, build relationships, and deliver fan-first experiences, working in a fast-paced, coachable, team-first environment with game-day-ready scheduling.

I’m a high-energy sales professional with a customer-first mindset and a results-driven approach. I build relationships, generate leads, and focus on delivering exceptional fan and customer experiences through clear communication and strong follow-through.

In retail leadership and sales roles, I’ve managed high-volume, fast-paced responsibilities—driving weekly and monthly revenue goals, training teams, handling POS and payment accuracy, and resolving customer issues to create repeat business. I also coordinated in-store events and product demos to increase foot traffic and engagement.

Beyond sales, I’ve supported tournament operations and game-day environments by managing schedules, rosters, payments, and live stats updates under pressure. I’m ready to apply my high-volume outbound calling, prospecting, and predictive analytics/sports data understanding to an NFL sales role where performance expectations and team support are clear.

Experience

Work history, roles, and key accomplishments

Current

Assistant Store Manager

Current

All About Tennis and Pickleball

May 2024 - Present (1 year 10 months)

Oversaw daily store operations, delivering expert tennis and pickleball product guidance to help customers choose equipment tailored to their needs. Managed staff training and schedules, maintained inventory and vendor communication, and supported weekly and monthly revenue goals.

Store Operations Staff Training Tennis & Pickleball Product Knowledge Inventory Management POS Cash Handling Racquet Service Intake Merchandising Event Operations

Customer Service Sales Assoc

YourServe Tennis

Jun 2023 - May 2024 (11 months)

Engaged customers daily to identify needs and recommend products, supporting retail sales initiatives and promotion knowledge. Managed POS transactions and cash handling accuracy while delivering tennis equipment to 10 store locations on time.

Customer Engagement Recommendations Cash Handling Promotions Knowledge Relationship Building Time Management

Tournament Operations Intern

Perfect Game USA

Jan 2021 - May 2023 (2 years 4 months)

Served as an on-site representative for youth baseball tournaments, supporting coaches, parents, and officials in fast-paced, high-volume settings. Handled schedules, rosters, payments, and event logistics, and recorded live stats with timely scoring updates.

Youth Sports Event Support Payments Processing Event Logistics

Service Operations Manager

The Junk Jockey

Feb 2020 - Aug 2022 (2 years 6 months)

Delivered sales estimates and service overviews to prospective customers to support new business. Coordinated team roles and project timelines and handled customer payments while maintaining a professional, customer-first experience.

Payments Team Coordination Project Scheduling Leadership Customer Satisfaction Communication

Warehouse Associate

Battlbox

Aug 2018 - Jan 2020 (1 year 5 months)

Supported logistics, maintaining inventory accuracy and dependable order fulfillment in a fast-moving environment. Helped the team with day-to-day warehouse operations through reliable performance and strong time management.

order fulfillment Warehouse Logistics Shipment Support Time Management Team Collaboration Reliability Quality Control Operational Support

AP/AR Clerk

Vanguard Associates

Sep 2016 - Mar 2017 (6 months)

Managed accounts payable/receivable activities, processing 300+ checks and handling property accounts with strong attention to detail. Built organizational systems and supported deadline-driven processing using accurate administrative work.

Accounts Payable Receivable Property Accounting Attention To Detail Data Entry Administrative Support Accounts Payable Receivable