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Erica Rowland

@ericarowland

Healthcare member engagement specialist at Molina Healthcare coordinating Medicare benefits, appointments, and care.

United States
Message

At Molina Healthcare, I help Medicare members navigate the healthcare system by explaining plan benefits, arranging appointments, and coordinating care with providers.

I also complete health risk assessments and work with case management and clinical teams on members’ needs. My work includes supporting members with Medicare, Medi-Cal, Medicaid, and dual plan benefits.

At Antelope Valley Hospital, I work as an Emergency Department Secretary Preceptor II, supporting patient transfers, records, and care coordination. I prepare and deliver yearly education, assist new employees, and support staff during new system integration.

As an Emergency Department Technician at Antelope Valley Hospital, I perform EKGs, document care, provide wound care, and assist with resuscitation and emergency airway procedures.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

WS

William J. “Pete” Knight High School

High School Diploma, General Studies

Earned a High School Diploma from William J. “Pete” Knight High School in Palmdale, California.

Tech stack

Software and tools used professionally

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