At Deloitte, I designed target operating models and workflows for an international organisation, helping it scale from 67 to 101 FTE across four divisions. I also defined standardized governance, roles, and process mappings.
Within a €2M transformation programme spanning 14 countries and 18 national bodies, I delivered capability building and change adoption, achieving 97% learning transfer. I’ve also built performance, competency, and talent frameworks and used people data to identify capability gaps and inform senior leadership.
My work has included advising on remuneration strategy and implementing AI-enabled HR workflows using Zendesk, Docusign, and Kissflow. Before Deloitte, I worked in model management and payroll, and supported credit assessment and business operations in internship roles.
