Epin Kimani
@epinkimani
IT and Information Science expert with a passion for technical support.
KenyaWhat I'm looking for
As an IT and Information Science expert with over two years of experience, I have honed my skills in providing technical support across diverse platforms and devices. My enthusiasm for technology, coupled with my leadership abilities and innovative mindset, drives me to achieve excellence in every task I undertake. I am committed to continuous professional development, ensuring that I stay current with the latest trends in IT and Information Sciences.
Throughout my career, I have successfully managed software, hardware, and system configurations to ensure reliability and efficiency. My proactive approach allows me to identify potential issues before they escalate, implementing innovative solutions that enhance system performance. I take pride in my ability to communicate effectively with clients, providing them with the support they need to navigate technical challenges.
Experience
Work history, roles, and key accomplishments
Information Science Engineer
Ramco Group
Nov 2022 - Present (2 years 6 months)
As an Information Science Engineer, I provide technical support across multiple platforms and devices, manage software and hardware configurations, and ensure system reliability. I proactively identify potential issues and implement solutions to enhance efficiency.
Field Service Engineer
Ramco Group
Sep 2022 - Nov 2022 (2 months)
In my role as a Field Service Engineer, I performed preventive maintenance, provided user support, and managed network troubleshooting. I also handled printer and scanner installations and ensured the smooth operation of IT systems.
Intern
United States International University
Apr 2022 - Aug 2022 (4 months)
During my internship, I provided multimedia support, troubleshot hardware and software issues, and maintained a clean working environment. I resolved level 1 calls and assisted with various IT tasks.
Education
Degrees, certifications, and relevant coursework
UUUnited States International University
Diploma in Information Technology, Information Technology
2020 - 2022
Grade: Credit
Completed a Diploma in Information Technology, focusing on providing technical support across diverse platforms and devices, managing software and hardware configurations, and ensuring system reliability and efficiency.
Mugoiri Girls High School
High School Diploma
2016 - 2019
Grade: 378 Marks
Completed secondary education with a focus on foundational knowledge and skills necessary for further studies in Information Technology.
Precious Blood Primary School
Primary School Certificate
Completed primary education, laying the groundwork for future academic pursuits.
Availability
Location
KenyaAuthorized to work in
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