Ephraim Ligan

As a dedicated Virtual Assistant with over 3 years of experience, I specialize in email management, administrative support, and data entry. My strong background in customer service and technical support has equipped me with the skills necessary to manage high-volume email correspondence effectively. I pride myself on my ability to prioritize inquiries and maintain a streamlined workflow, ensuring that all communications are handled promptly and professionally.

My experience at CitationLabs has honed my organizational skills, allowing me to oversee inbox management and perform data entry with a keen eye for detail. I have also provided administrative support, including scheduling and document management, which has significantly enhanced productivity within my team. Previously, as a Customer Relations Representative at Accenture, I consistently delivered excellent service, leading to a promotion due to my ability to foster strong customer relationships and reduce churn through tailored offers.