At Timeless Technology, I provided first-line support for hardware, software, and network issues. I also installed and maintained computers, printers, CCTV systems, and peripherals.
I assisted with network setup and troubleshooting, system updates, backups, and recovery. I also supported cybersecurity controls and kept IT inventory and software documentation up to date.
In project-based ICT work, I supported users with system access and troubleshooting, participated in IT deployments, and handled data validation and basic reporting using database-driven systems.
I built a telecom customer churn prediction pipeline with Python, Pandas, Scikit-learn, and XGBoost. I also build software applications, automation scripts, machine learning workflows, and data analytics dashboards; I’m completing a BEng in Computer Engineering at Chinhoyi University of Technology.
