Enzo Lourenco
@enzolourenco
I handle customer orders, service systems, and team coordination in fast-paced operations.
United KingdomWhat I'm looking for
At Leon Paul, I handle customer queries through Zendesk, process and track orders in Orderwise, and maintain customer and order records in CRM and Magento.
After starting as a Production Operative manufacturing fencing equipment to quality-control standards, I was promoted to Customer Experience and Sales Admin after six months. I also support shop-floor operations and represent Leon Paul at tournament and event shop stands.
Alongside my professional work, I lead a small group and support youth leadership at Aliança Church, helping with planning, organisation, and the church liturgy rota.
I've also led a six-person volunteer technical support team running livestream production through OBS and YouTube, and I bring experience delivering consistent service during high-volume shifts at Five Guys. I'm working towards a team leader or project management role.
Experience
Work history, roles, and key accomplishments
Customer Experience and Sales Admin
Leon Paul
Aug 2026 - Present (1 month)
Handles customer queries through Zendesk, processes and tracks orders through Orderwise, and supports shop floor operations. Maintains customer and order records in CRM and Magento, and represents the company at tournament and event shop stands.
Education
Degrees, certifications, and relevant coursework
London School of Theology
Bachelor of Science, Theology
2026 -
Pursuing a BSc in Theology with an expected graduation in 2029.
Church of the City Ministry School
Certificate, Leadership and Ministry
Completed a one-year leadership and ministry school focused on leadership and intercultural development.
University of Westminster
Certificate of Higher Education, Business Management (Digital Business)
Grade: Merit
Earned a Certificate of Higher Education in Business Management (Digital Business) with Merit.
St Augustine's CofE High School
A Levels, A Levels
Completed A Levels in IT (Distinction), Politics (C), and Business Studies (C).
St Augustine's CofE High School
GCSE, GCSEs
Completed GCSEs in 9 subjects with grades 8-6, including English Language (7), Mathematics (6), and Business Studies (8).
Availability
Location
United KingdomAuthorized to work in
Job categories
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