Enid Chepkoech
@enidchepkoech
I manage client relationships, approvals, and project operations across complex development projects.
KenyaWhat I'm looking for
At Tatu City Limited, I manage communication, approvals, and customer experience for more than 600 residential, commercial, and industrial clients across the full client lifecycle. I coordinate clients, consultants, contractors, regulators, and internal teams while improving processes, resolving issues, and supporting timely project delivery.
I've also led stakeholder engagement and planning approvals for the County Government of Kericho and managed project risk, budgets, schedules, quality assurance, and client acceptance at Sycum Solutions. I bring a construction management background and a practical focus on trusted relationships, operational excellence, and data-driven decision-making.
Experience
Work history, roles, and key accomplishments
DCC Administrator & Customer Service Associate
Tatu City Limited
Jan 2024 - Present (2 years 7 months)
Served as primary liaison between the Development Control Company and stakeholders, managing the full project cycle and coordinating development approvals. Monitored customer interactions, analyzed feedback, and maintained documentation to support service improvement.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Construction Management, Construction Management
2016 - 2021
Pursued a Bachelor of Construction Management degree from Jomo Kenyatta University of Agriculture and Technology from 2016 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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