I've managed customer service, after-sales support, supplier coordination, inventory continuity, and order fulfillment for a family pharmacy business across online and offline channels.
Previously, I provided residential telecommunications technical support at Primus Telecommunications through Concentrix, coordinated construction and infrastructure projects for the Ministry of Interior Lands Projects Authority, and prepared technical offers and tender documentation at El Sewedy Lighting & Cables. With a Bachelor's degree in Electrical Power Engineering, I bring hands-on experience in troubleshooting, customer communication, project coordination, and e-commerce operations.
