Marc McClure

I am an adaptable and performance-driven Operations Specialist with a strong background in project coordination, sales, customer success, and process improvement within high-growth SaaS environments. My experience has equipped me with the skills to lead internal initiatives and manage customer relationships effectively. I thrive in fast-paced settings, where I create structure and align teams across departments to deliver measurable results.

At Sign In Solutions, I co-managed a company-wide initiative to enhance project management processes, significantly improving project visibility and execution timelines. I supported and tracked multiple high-level internal projects, reporting key KPIs to leadership. My role also involved leading full-cycle sales activities, conducting over 100 product demos, and managing pipelines in Salesforce, which contributed to closing mid-market deals. My commitment to customer success is evident in my ability to resolve issues efficiently across various channels, enhancing customer satisfaction.