Open to opportunities

Raza ul Hassan Mufti

@razaulhassanmufti

Message

Dedicated professional with hands-on experience in business operations.

Zimbabwe

Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated and versatile professional with hands-on experience in business operations and customer service. Over the past two years, I have successfully managed my own Daraz store, overseeing product listings, order fulfillment, inventory management, and daily customer dealings. My internship experience further enhanced my ability to work in fast-paced environments, coordinate with teams, and ensure smooth day-to-day operations.

I take pride in being consistent, responsible, and focused on delivering quality service with a customer-first approach. My role as a Daraz Seller has equipped me with skills in managing and optimizing online store operations, utilizing modern e-commerce tools to enhance store performance, and maintaining a professional online presence. Additionally, my internship at Suzuki allowed me to develop strong communication and organizational skills in a collaborative environment.

Experience

Work history, roles, and key accomplishments

Current

Daraz Seller Account Holder

Current

Daraz

May 2023 - Present (2 years 3 months)

Managed and optimized online store operations, including product listings, order handling, and customer service. Utilized modern e-commerce tools to enhance store performance and maintain a professional online presence.

Product Listing order fulfillment Customer Service Inventory Management Online Store Performance Digital Marketing Sales Analytics

Supervisor

Suzuki, Raiwind Branch

Jun 2024 - Aug 2024 (2 months)

Assisted in supervising daily operations during an internship, ensuring smooth workflow and coordinating with team members. Supported quality checks and customer service processes, demonstrating strong communication and organizational skills.

Operations Management Team Coordination Quality Control Customer Service Communication Organizational Skills Workflow Management Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Engineering and Technology, Lahore

Bachelor of Science, Engineering and Technology

2021 -

Currently pursuing a Bachelor of Science degree, focusing on engineering and technology principles. Engaged in coursework and projects to develop a strong foundation in the field.

Ibn-e-imam Group of Colleges

High School Diploma, General Studies

2019 - 2021

Completed intermediate education, gaining foundational knowledge across various subjects. Prepared for higher education through a comprehensive curriculum.