Goodness Ohiaeriaku
@verifiedmhax
I specialise in HubSpot CRM — building pipelines, automating workflows, managing contacts, and keeping businesses running smoothly behind the scenes.
NigeriaWhat I'm looking for
I’m a driven and adaptable remote professional with 3 years of hands-on experience in CRM management, virtual assistance, and customer service delivery. With HubSpot certification, I support international clients through Fiverr, delivering organized workflows and real business value across three continents.
In my role as a CRM Expert & Virtual Assistant, I built and managed HubSpot CRM systems—pipelines, automation workflows, deal tracking, and contact management—while providing full VA support such as scheduling, inbox management, travel coordination, and executive task handling. I also onboarded clients using step-by-step walkthroughs and custom SOPs, maintained 5-star client satisfaction through proactive communication, and reduced repetitive manual tasks by 30–40% using smart automation.
My background in Economics and Sales helps me think commercially while executing operationally. Before freelancing, I supported sales teams with CRM data entry, lead list management, and follow-up coordination, and created conversion-focused content for digital marketing campaigns.
Experience
Work history, roles, and key accomplishments
Built and managed HubSpot CRM systems (pipelines, automation workflows, deal tracking, and contact management) for international clients. Delivered end-to-end virtual assistant support and reduced clients’ repetitive manual work by 30–40% through smarter automation.
Content Creator & Sales Support
Self Employed
Jan 2021 - Jan 2022 (1 year)
Created conversion-focused content for digital marketing campaigns and supported sales operations with CRM data entry, lead list management, and follow-up coordination.
Education
Degrees, certifications, and relevant coursework
Senior Secondary Certificate (SSCE)
Senior Secondary Certificate (SSCE), Economics & Marketing
Completed Senior Secondary Certificate (SSCE) in Nigeria, specializing in Economics & Marketing. This provided a foundation for CRM and customer success roles.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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