Open to opportunities

Emma Trickett

@emmatrickett

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Operations and compliance leader turning regulated operations into efficient, compliant systems.

Zimbabwe

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What I'm looking for

I’m looking to lead compliance-driven operations, using data to reduce risk and improve performance, and building digital, near paperless systems—partnering with leadership to deliver continuity and measurable results.

I’m an Operations and Compliance Leader with 15+ years across construction, transport, and fleet management, consistently delivering business growth, regulatory compliance, and operational transformation. I successfully scaled a small construction company from £600k to £11m annual turnover within 8 years, building multi-site operations and leading cross-functional teams across Finance, HR, Transport, and Operations—managing up to 30 concurrent contracts.

Today, I operate as a remote Freelance Data Analyst and External Transport Manager, specialising in HGV fleet compliance, tachograph analysis, FORS accreditation, and DVSA compliance. I’ve restored failing transport operations by reforming governance and disciplinary frameworks, reducing driver infringement rates from 32% to 4%, improving OCRS to Green, cutting accident rates by 40%+, and achieving 99.9% paperless operations through robust digital compliance systems and audit-ready processes.

Experience

Work history, roles, and key accomplishments

Current

Freelance Data Analyst

Current

Mister Tacho Ltd

Jan 2022 - Present (4 years 5 months)

Delivered monthly UK HGV tachograph compliance analysis for multiple commercial clients, identifying infringements and operational risk trends. Owned an end-to-end secure data workflow (retrieval, validation, analysis, reporting) with audit readiness and data-protection focus.

Tachograph Analysis HGV Compliance Drivers' Hours Regulations Data Validation Data Protection Risk Assessment

External Transport Manager

Griffin Scaffolding London Ltd

Oct 2023 - Oct 2025 (2 years)

Reappointed to recover a 31 HGV / 22 LGV fleet (42 drivers), restoring O’Licence and DVSA compliance and stabilising a failing transport department. Reduced driver infringement rate from 32% to 4%, improved OCRS to Green, cut accident rates by 40%+, and implemented 99.9% paperless operations with FORS Bronze & Silver accreditations.

TruTac Paperless Transport Operations OCRS Improvements

Business & Process Consultant

Complete Scaffolding Ltd

Dec 2020 - Dec 2021 (1 year)

Stabilised operations for a scaffolding contractor by completing an operational audit and implementing structured systems across admin, accounts, procurement, and document control. Recruited and onboarded an Office/Accounts Manager, developed required Health & Safety documentation, and delivered a full leadership handover with ongoing strategic support.

Operational Audits Process Improvement Document Control Operational Compliance Safety Documentation Onboarding Procurement Internal Controls Audit Readiness

Operations & Transport Manager

Griffin Scaffolding London Ltd

Jan 2009 - Jan 2020 (11 years)

Scaled the business from 7 vehicles, 30 employees, and £0.6M turnover to 31 vehicles, 250+ employees, and £11M turnover by designing operational, financial, HR, and transport systems. Managed up to 30 concurrent contracts, secured multiple compliance/accreditations, led DVSA-compliant transport operations and digital record-keeping, and delivered an end-to-end organisational transition with zero d

Transport Management Contract Negotiation Financial Operations FORS Construction Accreditations

Resident Liaison & Compliance

United House

Jan 2007 - Jan 2009 (2 years)

Acted as primary contact for tenants, leaseholders, contractors, councils, and legal representatives on a live PFI housing contract, managing complaints and coordinating vulnerable tenant support. Managed refurbishment/renewals job lifecycles, ensured Section 20 compliance and audit-ready documentation, and supported 6 property refurbishments per week through pre-start visits, decants, inspections

PFI Contracts Document Management Contractor Instructions Site Inspections

Recruitment Consultant (Temp)

IPPM and PayRecruit

Jan 2004 - Jan 2007 (3 years)

Managed full recruitment lifecycle for temporary division roles, including candidate sourcing, interviews, client liaison, fee negotiation, and start-date management. Ensured pre-placement compliance (right-to-work checks and references), processed timesheets for accurate weekly pay, maintained CRM records (Voyager, IQX), and met daily KPI targets.