Emmanuel Onugha

I’m a diverse, patient-oriented health care professional with hands-on experience in customer care, real estate services, and administrative operations. I facilitate property transactions and coordinate medical service procurement (including flights and accommodation) for offshore clients, thriving in fast-paced settings that demand keen attention to detail.

In my current role as a Client Services & Operations Assistant, I engage with clients during multiple stages of service delivery and ensure excellent pre and post service engagements. I handle client data management across communications, feedback, and inquiries, and I perform a quasi front desk/concierge role—assisting with on-boarding procedures, training, and guiding clients to use services offered.

As a Real Estate Associate (freelance), I help clients locate, inspect, and acquire residential and commercial properties that match their needs and financial constraints. I promote sales by advertising listings, managing inquiries, coordinating viewings, counseling customers during closing negotiations, and maintaining customer trust through consistent follow-up communication.

Previously, as a Project Officer, I delivered friendly customer service across school-centered and public events. I designed and convened weekly educational activity clubs, oversaw supplies and schedule fulfillment, strengthened guest satisfaction, and used client feedback to improve services—experiences that fuel my goal to shift into a permanent position within tourism or hospitality management overseas.