At Lagos Continental Hotel, I serve as the client liaison for conferences and reservations, sharing updates and coordinating client meetings and bookings.
I work with cross-functional teams to support service delivery, keep event records accurate, and handle documentation and administrative processes.
At The Yacht Luxury Hotel, I managed guest relations and event coordination, serving as a point of contact for client concerns and assisting management with reporting and workflow organization.
At Ziroc Residence, I supervised daily food and beverage service operations. My work improved service compliance and operational efficiency by 25%, and reduced service-related complaints by 30%.
