Emmanuel Odongo
@emmanuelodongo1
Highly experienced Senior IT Officer with a passion for efficiency.
UgandaWhat I'm looking for
I am a Senior IT Officer with over 10 years of experience in leading IT teams and managing complex IT projects. My career has been marked by a proven track record of enhancing IT efficiency, reducing costs, and bolstering cybersecurity measures. I take pride in my ability to develop and implement strategic IT initiatives that drive organizational success.
One of my key achievements includes upgrading the entire network infrastructure, which resulted in a 50% increase in network speed and reliability. I successfully led a team of five IT professionals to achieve 100% uptime for critical systems, significantly enhancing user productivity and satisfaction. My approach to team leadership focuses on fostering engagement and morale while implementing effective communication strategies to ensure project success.
Additionally, I have successfully virtualized 80% of company servers, leading to substantial cost savings and improved resource allocation. My technical expertise spans various domains, including virtualization technologies, database management, and networking. I am committed to continuous improvement and innovation in IT operations.
Experience
Work history, roles, and key accomplishments
IT Technical Support Manager
Semacast Solutions
Aug 2020 - Apr 2024 (3 years 8 months)
Managed IT technical support operations, ensuring 100% uptime for critical systems. Led a team of IT professionals, implemented cost-saving measures, and improved user productivity through effective communication and project management strategies.
IT Administrator (Senior Management)
Mat Abacus Business School
Nov 2014 - Dec 2019 (5 years 1 month)
Oversaw IT administration and infrastructure management, leading to improved system performance and user satisfaction. Managed IT projects and supported team development through regular evaluations and feedback.
IT Officer
Simlaw Seeds Company (U) Limited
Jan 2011 - Oct 2014 (3 years 9 months)
Provided IT support and managed infrastructure projects, including server virtualization and network upgrades. Contributed to improving system reliability and user experience through effective problem-solving and technical expertise.
Education
Degrees, certifications, and relevant coursework
KUKyambogo University
Bachelor of Information Technology and Computing, Information Technology
2006 - 2009
Studied Information Technology and Computing, focusing on the integration of technology in various computing applications and systems.
St. Peter's College Tororo
Advanced Certificate of Education, General Education
2004 - 2005
Completed the Uganda Advanced Certificate of Education, preparing for higher education with a focus on advanced subjects.
St. Peter's College Tororo
Certificate of Education, General Education
2000 - 2003
Completed the Uganda Certificate of Education, covering foundational subjects necessary for secondary education.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
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