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Emmanuella Ud

@emmanuellaud

Operations project and program manager focused on logistics, stakeholder alignment, and high-impact delivery.

Nigeria
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What I'm looking for

I’m looking for roles where I can own operations and project/program delivery end-to-end—aligning stakeholders, managing logistics, and improving outcomes through research, coordination, and clear communication.

I’m an operations project and program manager who turns complex plans into smooth delivery—protecting timelines, budgets, and stakeholder expectations from kickoff to final handoff. With an LLM in Technology, Media, and Telecommunication Law and hands-on program operations experience, I bring both operational rigor and practical awareness of compliance and risk.

In my recent roles, I’ve led end-to-end session and workshop operations, coordinated concurrent projects, and ensured high participant satisfaction. I also built scalable community capability through a “train-the-trainer” initiative that engaged alumni as assistant trainers.

Across fintech and media initiatives, I conduct structured research, competitor analysis, and outreach strategy to improve user experience and program engagement. I’m equally comfortable with event execution—queue management, crowd control, and vendor coordination—and I’ve supported contract and legal-adjacent workflows like intellectual property compliance.

Experience

Work history, roles, and key accomplishments

CC

Operations and Event Assistant

Children Conference

Apr 2025 - Apr 2025 (0 months)

Implemented a queue management strategy to streamline admittance and reduce registration delays for 200+ children and guardians. Led a six-volunteer sub-team responsible for registration, admittance, and crowd control to ensure a safe, organized entry process.

YA

Program Support Assistant

Yappi

Feb 2023 - Jun 2024 (1 year 4 months)

Increased program engagement by 20% through an outreach strategy targeting 50+ schools, churches, universities, and camps. Supported recruitment by sourcing and compiling qualified animator/trainer databases and prepared strategic meeting documents, including advising the media team on intellectual property compliance for a campaign trailer.

DA

Program Operations Manager

Del-York Creative Academy

Jan 2023 - May 2024 (1 year 4 months)

Led end-to-end operations for multiple training sessions, coordinating pre-session planning, live session logistics, and post-session deliverables to ensure strong participant satisfaction. Developed a train-the-trainer initiative and managed onsite operational issues including transportation and showcase deliverables.

SI

Project Support Assistant

Sunny Investment

Oct 2023 - Jan 2024 (3 months)

Conducted research on digital lending platforms to support development of a fintech borrowing app, identifying product gaps and user experience improvements. Compiled competitor analysis reports and coordinated meetings with contractors and legal partners to support early-stage project logistics and compliance research.

Education

Degrees, certifications, and relevant coursework

Queen Mary University of London logoQL

Queen Mary University of London

Master of Laws (LLM), Technology, Media and Telecommunication Law

2023 - 2024

Activities and societies: Course representative (2023/2024).

Completed an LLM in Technology, Media, and Telecommunication Law at Queen Mary University of London from 2023 to 2024. Served as course representative during 2023/2024.

University of Hertfordshire logoUH

University of Hertfordshire

Bachelor of Laws (LLB), Law

2017 - 2020

Earned an LLB (Bachelor of Laws) at the University of Hertfordshire from 2017 to 2020.

Tech stack

Software and tools used professionally

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