Emmanuella Olayinka

At Insurance Brokers of Nigeria, I serve as a primary client contact, supporting customers through insurance policies, claims, renewals, endorsements, and policy modifications.

I've coordinated with insurers and internal teams to resolve concerns promptly, maintained accurate client documentation, and kept customers informed about outstanding requests and claim progress. My work is grounded in clear communication, empathy, confidentiality, and personalized service.

Previously, I supported administrative operations at Shine Capital Business Consult and contributed to IT, communications, research, documentation, and client engagement initiatives at IBN.