Open to opportunities

Emmanuel Eshun

@emmanueleshun

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I streamline administrative workflows, CRM operations, and executive support so businesses can focus on growth.

Ghana

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What I'm looking for

I'm looking to support busy professionals and growing businesses by improving administrative workflows, managing CRM systems, coordinating operations, and creating reliable structure that frees leaders to focus on growth.

I help business owners, founders, and executives create structure around inboxes, calendars, CRM records, and daily operations so they can reclaim time for strategic priorities and growth.

At NotifyAfrica, I streamlined inbox management, coordinated schedules through Google Calendar, managed Google Forms for survey data collection, and maintained HubSpot CRM records for lead tracking and marketing campaigns. I also managed projects from planning through execution while meeting deadlines and performance objectives.

Previously, at Hisense Ghana, I supported sales and operations through inventory audits, proactive restocking, order tracking, CRM documentation, and customer case management in Acumatica. My sales strategies contributed to a 50% increase in company sales.

I bring experience in administrative support, CRM management, workflow automation, data entry, project coordination, and customer support, backed by an Electrical Engineering degree from Cape Coast Technical University.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

NotifyAfrica

Apr 2025 - Oct 2025 (6 months)

• Streamlined inbox management to improve response times and maintain clear, professional client communication.

• Organized and coordinated schedules using Google Calendar to support seamless meetings and timely follow-ups.

• Designed and managed Google Forms for efficient survey distribution and accurate data collection.

• Updated and monitored HubSpot CRM systems to track leads, support marke

Workflow Automation HubSpot AWeber Administrative Support Data Entry Time Management Calendar Management CRM Email Marketing CRM Management Project Management Task Management Trello Lead Generation

Sales Specialist

Hisense Ghana

Sep 2024 - Dec 2024 (3 months)

• Conducted inventory audits and executed proactive restocking strategies to ensure uninterrupted product availability.

• Tracked customer orders and maintained accurate CRM documentation for smooth operations.

• Coordinated inventory management across sales and supply teams to sustain optimal stock levels.

• Handled customer case management using Acumatica, ensuring timely issue resolution and

Customer Experience Communication Skills Teamwork Customer Service Skills CRM Analytical Skills Business Process Customer Support Electronics Product Knowledge and Trends Partner Relationship Management Customer Engagement

Electrical Engineer

New Government Hospital

Nov 2023 - Dec 2023 (1 month)

• Identified and repaired electrical and electronic faults across various departments of the hospital.

• Maintained and serviced the hospital’s oxygen plant, ensuring consistent and safe performance.

• Installed and repaired brand-new electrical and electronic gadgets to meet operational needs.

• Troubleshot and resolved complex electrical and electronic system issues, improving overall reliabi