Kwaku Yeboah
@kwakuyeboah
Dedicated Administrative Virtual Assistant with exceptional customer support skills.
What I'm looking for
I am a dedicated Administrative Virtual Assistant with extensive training in providing executive support to diverse teams. My experience includes managing calendars, organizing emails, and delivering exceptional customer support, ensuring that client inquiries are resolved promptly and effectively. I pride myself on my ability to foster positive client experiences that drive satisfaction and loyalty.
In my current role as an Executive Virtual Assistant at Analogics, I have successfully managed data entry with a remarkable 98% accuracy rate, processing over 1,000 records weekly. My proactive approach to web research has improved project efficiency by 20%, while my organizational skills have reduced email response times by 30%. I am committed to optimizing time management and enhancing operational efficiency through effective calendar management and prioritization.
Previously, as a Marketing Assistant at Alkaboat Plus Limited, I conducted in-depth research that led to a 15% improvement in targeted marketing strategies. My efforts in identifying customer needs resulted in a 25% increase in lead generation, and I played a key role in developing marketing campaigns that boosted product visibility by 30%. My educational background includes a BSc in Marketing from the University of Ghana and a Professional Diploma in Project Management, equipping me with the skills necessary to excel in dynamic environments.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Analogics
Sep 2023 - Present (1 year 9 months)
As an Executive Virtual Assistant, I managed data entry with high accuracy, conducted web research to enhance project efficiency, organized emails to improve response times, and provided exceptional customer support, achieving a high satisfaction rating.
Marketing Assistant
Alkaboat Plus Limited
Jan 2022 - Jul 2023 (1 year 6 months)
In my role as a Marketing Assistant, I conducted market research, identified customer needs, created sales strategies, developed marketing campaigns, and provided accurate price quotes, contributing to significant sales growth and increased product visibility.
Education
Degrees, certifications, and relevant coursework
Kwaku hasn't added their education
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