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emmanuela ogbue

@emmanuelaogbue

Customer support professional at PwC who resolves queries and follows up on audit requests across client teams.

Nigeria
Message

What I'm looking for

I'm interested in remote customer support roles where I can use strong communication, follow-up, and problem-solving to provide a positive customer experience.

At PricewaterhouseCoopers (PwC), I work with client personnel and engagement teams to answer queries, gather supporting documents, and follow up on outstanding requests. In my current Assurance – Energy audit role, I review financial information, investigate unusual differences, and maintain clear records.

On the Access Bank Control Audit, I reviewed transactions, reported control gaps, and followed up on remediation plans. Earlier, as an Administrator at Oduntan & Co. Legal Practitioners, I coordinated office communications and improved workflows by addressing operational bottlenecks.

Experience

Work history, roles, and key accomplishments

PricewaterhouseCoopers (PwC) logoPP
Current

Audit Team Member

Jan 2026 - Present (9 months)

Worked with client personnel and engagement team members to obtain information, respond to queries, and follow up on outstanding requests. Reviewed large volumes of financial and supporting information carefully and investigated unusual differences or missing information.

PricewaterhouseCoopers (PwC) logoPP

Team Member

Jan 2024 - Jan 2025 (1 year)

Collaborated with process owners across finance, operations, and IT to understand processes and identify control risks. Conducted walkthroughs and reviewed supporting information to understand how processes operated in practice.

Education

Degrees, certifications, and relevant coursework

Institute of Chartered Accountants of Nigeria logoIN

Institute of Chartered Accountants of Nigeria

Professional studies, Accounting

Professional studies in progress towards ICAN certification.

IC

ICAN

Professional studies, Accounting

Professional studies in progress with the Institute of Chartered Accountants of Nigeria.

IC

ICAN

Professional studies, Accounting

Professional studies in progress with the Institute of Chartered Accountants of Nigeria.

DT

Data Analysis Training

Diploma, Data Analysis

2024 - 2024

Completed a diploma/training in Data Analysis in Abuja, Nigeria in 2024.

MB

MBRU

Community Immunity Ambassador Program, Public Health

2020 - 2020

Completed the Break the Chain of COVID-19 Infection / Community Immunity Ambassador Program in 2020.

Mohammed Bin Rashid University of Medicine and Health Sciences logoMS

Mohammed Bin Rashid University of Medicine and Health Sciences

Certificate, Public Health

2020 - 2020

Completed the Break the Chain of COVID-19 Infection / Community Immunity Ambassador Program in 2020.

National Open University of Nigeria logoNN

National Open University of Nigeria

Bachelor of Science, Communication Technology

2013 - 2017

Grade: Second Class Upper

Bachelor of Science in Communication Technology from the National Open University of Nigeria, completed with Second Class Upper honors.

DT

Data Analysis Training

Diploma/Training, Data Analysis

2024 - 2024

Completed a diploma or training in Data Analysis in Abuja, Nigeria in 2024.

AN

Abuja, Nigeria

Diploma/Training, Data Analysis

2024 - 2024

Completed a diploma or training in Data Analysis in Abuja, Nigeria in 2024.

Tech stack

Software and tools used professionally

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