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Emma Lavelle

@emmalavelle

I coordinate high-volume behavioral health admissions and patient intake.

United States
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What I'm looking for

I'm looking for a role where I can support behavioral health admissions, coordinate patient intake, communicate with families and care teams, and use my experience with insurance verification, records, and HIPAA-compliant processes.

I coordinate admissions for Discovery Behavioral Healthcare, building on behavioral health intake and liaison experience at Alsana, Scottsdale Detox Center of Arizona, and Vogue Recovery Center.

I've managed high-volume inquiries, insurance verification and authorizations, intake scheduling, bed availability, patient records, and communication among patients, families, clinicians, billing teams, and referral sources while maintaining HIPAA confidentiality.

Experience

Work history, roles, and key accomplishments

SA

Admissions Coordinator

Scottsdale Detox Center of Arizona

Nov 2021 - Aug 2023 (1 year 9 months)

Answered initial inquiries and maintained contact with prospective clients, family members, and referral sources. Processed and scheduled all admission intake screenings and maintained the inquiry call list in the CRM system.

Education

Degrees, certifications, and relevant coursework

Arizona State University logoAU

Arizona State University

Bachelor of Science, Counseling and Applied Psychological Sciences

2023 -

Pursuing a Bachelor of Science in Counseling and Applied Psychological Sciences with a focus on Substance Abuse and Addictions. Currently ongoing.

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