Holly Brim

Served as initial point of contact for prospective clients seeking substance abuse and behavioral health treatment via live chat, text, email, and phone. Conducted initial screenings, verified insurance benefits, and coordinated admissions with clinical teams.

Managed high volume of calls, verified insurance coverage, and scheduled admissions for new clients. Liaised with insurance companies and clinical staff to ensure timely assessments and treatment plans.

Handled high call volumes, verified insurance benefits, and scheduled admissions for new clients. Collaborated with clinical staff and insurance companies to ensure timely assessments and prior authorizations.

Performed assembly tasks, inspected parts for quality, and maintained work areas. Collaborated with team members to optimize workflow and trained new assemblers on safety protocols.

Managed caseloads, assessed client eligibility for behavioral health services, and supervised support staff. Coordinated discharge planning and provided crisis intervention services.

Performed preventative maintenance, operated manufacturing equipment, and trained new employees. Ensured compliance with safety and quality standards, and improved production efficiency.

Provided crisis intervention, facilitated support groups, and developed individualized service plans for domestic violence survivors. Coordinated referrals and advocated for clients in court proceedings.

Managed inventory levels, conducted cycle counts, and oversaw daily warehouse operations. Developed SOPs and negotiated with suppliers to improve efficiency and reduce costs.

Earned an Associate of Applied Science degree from Crestview University in 2016.