Ongelique Spalding

I bring nearly 14 years of managed care experience, specializing in nonclinical support for prior authorization requests. I’m dedicated and highly motivated to enhance customer satisfaction while contributing to the overall success of the organization through exemplary communication with healthcare providers and patients.

In my recent Lead Admissions Coordinator role, I convert appropriate inpatient referrals into admissions within established timeframes, complete the Intake Form, and ensure insurance verifications and clinical/financial acceptance are documented and communicated. I also coordinate transfers, maintain daily/monthly logs and reports, and support HIPAA-compliant records management, including EPIC coding and inpatient billing processes, while leveraging Microsoft Excel, Word, and Outlook to manage multiple systems with ease.