At Advocate Investigative Agency, I manage sensitive case information and communicate daily with attorneys, paralegals, insurance adjusters, and private investigators.
I develop background reports using public sites and proprietary platforms, document findings accurately, provide service quotes, and respond to client inquiries. I also use Word, Excel, Outlook, and Teams to maintain case documentation and communication.
Previously, I supported customer orders and inventory feeds, coordinated warehouse shipments, handled bank cash operations, and managed shifts with 10 direct reports.
